From August 31st at 12:00pm to September 1st 2022 2:30am MST, the Mersive license server encountered intermittent outages causing some Pods to report that the "Installed Software Is Not Licensed" and that the Pod may be running a version which is not valid given the subscription date. A Pod reboot or forcing a license check addresses the issue.
Posted Sep 01, 2022 - 08:30 UTC
Investigating
We are currently experiencing an issue with the Solstice Device Licensing Service. Some Pods may display "Installed Software Is Not Licensed". We are currently looking into the issue and will provide updates.